Gaming is not just about winning — playing with the right mindset and within set limits is the essence of responsible gaming. At Kelo88, we believe every player's wellbeing matters more than any reward. This page is your complete guide to responsible gaming.
Kelo88 is committed to responsible gaming. Your safety is our top priority.
Kelo88 believes every player's gaming experience should be enjoyable and safe. Follow our responsible gaming guidelines and make gaming a healthy form of entertainment.
Responsible gaming means enjoying gaming consciously, within a set budget and time frame, in a way that does not harm your personal life, family, or finances. Building a culture of responsible gaming at Kelo88 is an integral part of our mission.
Online gaming has become a source of entertainment for millions of people worldwide. But like any form of entertainment, it is important to keep it in balance. At Kelo88, we follow five core principles of responsible gaming:
Remember, every game outcome on Kelo88 is completely random. There is no such thing as a "guaranteed winning strategy" — anyone claiming otherwise is not being truthful.
Gaming addiction can creep up gradually — you may not realise it has become a problem until it already has. As part of responsible gaming at Kelo88, we encourage you to familiarise yourself with the early warning signs, because recognising them early is the first step toward a solution.
If you notice any of the following signs in yourself, take a break immediately and seek help if needed:
You're spending beyond your set budget and regularly dipping into bills or savings
You're playing longer than planned and can't stop telling yourself "just a little more"
Feeling emotionally distressed, angry, or depressed after a loss
Chasing losses by playing again and again — "I'll win it all back in one more round" mindset
You're hiding your gaming habits and spending from family or friends
Neglecting work, study, or family responsibilities to play
Loss of sleep, reduced appetite, or physical health issues starting to appear
Taking out loans or borrowing money from others to fund gaming
If you recognise three or more of the above signs, contact the Kelo88 support team right away. We are here to help, not to judge.
Kelo88 provides multiple self-control tools to support responsible play. Use them to keep your gaming experience safe and within your own boundaries. You can set these limits at any time from your Account Settings:
| Limit Type | How it works | When it takes effect |
|---|---|---|
| Daily deposit limit | Set a maximum amount in BDT you can deposit per day | Immediately |
| Weekly Spending Limit | Set a weekly cap on the total amount in BDT you wager | Starting next week |
| Session Time Limit | Set a continuous play duration — you will be logged out automatically when the time is up | Immediately |
| Loss limit | Gaming will automatically stop once you reach a set loss amount | Immediately |
| Cooling-Off Period | Take a break from 24 hours up to 30 days — your account will be temporarily suspended | Within 24 hours of your request |
| Reality Check Notification | On-screen reminders will appear at set intervals to let you know how long you've been playing | Immediately |
Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is intentional and designed to protect you.
Answer the following questions honestly. This is part of Kelo88's responsible gaming initiative to help you assess your own gaming habits. If you answer "Yes" to three or more questions, it may be time to take a break.
Honestly consider where you currently stand on each question.
If all your answers are "No" — great! You're enjoying gaming responsibly. Still, fill out this checklist once a month to stay on track.
Kelo88's Self-Exclusion feature is one of the most powerful responsible gaming tools available. If you feel your gaming is becoming difficult to control, choosing self-exclusion is a brave and positive step.
Request self-exclusion via Kelo88's 24/7 live chat or by emailing [email protected]. No reason is required.
Choose from 30 days, 3 months, 6 months, or permanent exclusion — pick the duration that suits your needs. The minimum period is 30 days.
Your account will be fully locked within 24 hours of your request. No logins or wagers will be possible during this period.
You will not receive any promotional emails or notifications while your self-exclusion is active.
If you'd like to return after the period ends, contact support. A cooling-off period will apply before reactivation.
A cooling-off period is a short-term break option — from 24 hours up to 7 days. Use this if you want a brief pause that is shorter than a full self-exclusion.
Kelo88 strictly prohibits anyone under 18 from participating. As part of our responsible gaming commitment, we have put several measures in place to protect minors. If you have underage family members who may have access to your device, please follow the steps below:
If you suspect an underage family member is accessing Kelo88, contact us at [email protected]. We will take immediate action.
You do not have to face gaming problems alone. Kelo88's support team and external specialist organisations are always ready to help. Seeking help is not a sign of weakness — it takes real courage.
At Kelo88, we believe responsible gaming is an ongoing journey. Our support team is always here for you — without judgment, without hesitation.
Our 6 key safety measures for a secure gaming experience
Set your own daily, weekly, and monthly deposit limits. When you reach your limit, you will be notified automatically and no further deposits will be allowed.
See in real time how long you have been playing. On-screen reminders appear at set intervals to keep you aware of the time.
Lock your account in just a few clicks, from 30 days up to permanent exclusion. Once the decision is made, it takes effect within 24 hours.
View your full gaming history — wins, losses, and total spend — all in one transparent place. Understanding your own patterns makes it easier to stay in control.
Strict age verification and family guidelines. We are always ready to help prevent children from accessing shared devices.
Our specialist team is available 24/7, seven days a week, to answer any questions or provide support related to responsible gaming.
Find straightforward answers to the most common questions right here